F.A.Q

Here are a few questions that I often get asked, if you have any other questions please contact me at tracey@babynameillustrations.co.uk

 

How long will my order take to be delivered?

Paintings are dispatched 2-3 weeks from receipt of your order then please allow 3-5 working days for delivery  

Are the paintings originals or prints?

Every product from Baby name illustrations are handpainted specially for you by myself, making every painted totally unique.

  Can I choose any colours?

  I can use any colours you require for your painting, customers have sent room colour samples, wallpaper samples and links websites with their  bedding sets. Please contact me to discuss any special requirements.

Can I rush an order through if it's urgent? 

If you need your order more quickly than the usual delivery time please email me the details and I will let you you know if its possible.

   How is my ordered posted.

Some orders are sent by Royal mail first class recorded delivery (signed for) or larger paintings are sent via My Hermes, but if you are in a rush for your order I can post next day Royal mail special delivery at an extra cost.

      Can I return a painting?

I regret that I am not able to give refunds on painting that have been supplied correctly as they have been made specially for you, but of course if there is a mistake I will happily replace your painting asap.